FAQ

🛍️ What is SolanaStore?

SolanaStore is a merchandise marketplace for the Solana ecosystem. We partner with projects across the network to bring you high-quality apparel, accessories, and collectibles inspired by your favorite coins, communities, and projects.

💸 What payment methods do you accept?

We currently support SolanaPay using tokens such as USDC and SOL.
Card payments are not available at this time.

🌍 Do you ship internationally?

Yes! We ship from major global regions, so your order will be fulfilled from the closest available location to reduce shipping times and costs.

🚚 How long does shipping take?

Shipping time depends on your location:

  • US & Europe: 5–10 business days

  • Asia-Pacific: 7–14 business days

  • Other regions: Varies slightly by carrier

You’ll receive tracking information as soon as your order is processed.

🔁 What’s your return policy?

  • Returns/exchanges accepted within 7 days of delivery for defective or incorrect items.

  • We do not offer returns on size exchanges or buyer's remorse, so please double-check your order before confirming.

📏 How do I choose the right size?

Be sure to review our detailed size chart carefully—sizes may vary slightly.

🧵 What kind of quality can I expect?

We have in-house production and partner with quality controlled manufacturers to ensure premium fabrics, clean prints, and durable materials across all items.

🤝 I'm a project founder—how can we get listed?

We’d love to work with you! Reach out via X (Twitter) and we’ll walk you through the onboarding process.

🎨 Can I suggest new designs or collabs?

Yes! We're a community-driven shop. DM us or tag us on X with your ideas—we’re always looking to support creators.

📦 Where can I track my order?

Once shipped, you’ll receive an email with a tracking link. You can also check your order status via your confirmation email.